Lifestyle Or Legacy? Pt. 3: Keeping Up The Momentum

A lot of people I work with can’t wait to have a business where they don’t have to go in on a Friday. “At what point can I start to ease off?” they ask. My heart sinks: recruiters with this mentality are never going to move beyond a lifestyle business. 


Building a legacy gets harder, not easier. But it should also get more rewarding at every milestone. After all, if you don’t enjoy your business more than everyone else put together, why on earth would people come and work for you?


So, let me dedicate the final part of my Lifestyle or Legacy trilogy to the importance of keeping up momentum, and why you’ll reap the rewards if you remain passionate and committed to the vision you started out with…


Leading by example


n recruitment, if you’re not moving forwards, you’re going backwards. You simply can’t afford to cruise when things are heading in the right direction. As a leader, you have to set the tone: be thoroughly immersed in the business, enjoy it, and work just as hard as everyone else.


Bosses that put in half the hours and earn five times more than their team quickly begin to see cracks in the infrastructure – loss of loyalty, higher churn rates, and a culture that moves away from the brand values the company started out with. 


The best bosses are the first amongst equals. They sit amongst everyone, not locked away in a glass room. When the going gets tough, they are prepared to muck in. Most of all, they remain accountable, not pinning the success and failure of the business on others within it.


If you start coming into work at 10am and leaving at 4pm, others will quickly follow suit. Or worse – you’ll be exited from your own business. You have to be a role model, always leading by example. And the further up the food chain you get, the harder this is.


Working on (not in) the business


I don’t know any CEOs of FTSE 100 companies who don’t work 7 days a week, thrive on 4-5 hours sleep, and travel around the planet to be everywhere they need to be. That’s the gig. You can’t just expect it to happen. 


But what about Richard Branson, you say? Sure, he may be sat in a hammock, but don’t tell me the guy isn’t still working ridiculously hard. The difference is that your role changes as your business grows. Instead of being the main breadwinner, you become the spiritual leader of the brand – working on the business instead of in it.


In time your responsibility should shift to learning (and eventually outsourcing) other areas of your business that require just as must focus as the day to day. Finance, marketing, HR… in order to keep the business going, you have to have your fingers in a thousand pies.


Building something you’re proud of


This might sound like a lot of hard work, but the truth is that if you’re doing something you love, and building something you’re proud of, it doesn’t feel that way. It’s far easier to keep momentum going in a business than building one from scratch.


Watching a company with your name on it make you more money, year on year, is incredibly rewarding. Especially when you’ve created an environment where other people share your passion and work equally hard.


The day we floated I made 27 millionnaires. It’s hard to put that feeling into words. But even before that point, the satisfaction of hearing people use your lines, share your mantra and talk in your tone of voice is insurmountable. 


Culture eats strategy for breakfast, and it’s a glorious thing if you get it right. It also leaves you in a difficult position – if you build a business that you love and are proud of, you probably won’t want to say goodbye. That’s when you know you’ve created a buyable business.


So, in answer to the question “when can I start to ease off?”, you’re asking the wrong thing. Financial freedom and a perfect lifestyle start with understanding what gets you out of bed in a morning. Then use your business as a tool to create a legacy you’ll never want to let go of.

An aerial view of a city with lots of buildings and a blue sky with clouds.
September 23, 2024
This is Part 1 of three parts: Part 2: How to lead Multi-million pound business… Part 3: Keeping Momentum… People often ask me how to succeed in recruitment; how they can reach the golden horizon at the end of a £10m exit strategy. That’s everyone’s goal, though. The question I’m often asking in my head is: “Are they serious?” Most of the time a recruiter has parachuted into their business without the vaguest idea of how it should be managed. By the time they realise they’ve landed far from their target, they’re stuck in a lifestyle earner. And you know what? Most people are happy to have a lifestyle business. At least that’s what they tell themselves. I see a lot of bravery and potential that may be squandered for comfort. Personally, I’d rather leave a legacy. I’d rather build a huge company where my passion shines through. Deep down – whether you’re starting out on your own or have been active for a number of years – the same feelings will reside in you too. So join me for a new, three-part series on taking a lifestyle business much further than a cosy pay cheque. In part one, I’ll explain what I mean by this, and how you can prepare to leap over anything holding you back. Falling into the ‘settling down’ trap Ah, the rags-to-riches story… It holds sway over so many young recruiters. They’ve worked somewhere as top biller, and done well out of it. They’ve seen their boss trot happily to the bank, having secured tens of thousands in take-home pay each month. The problem? They have gumption, but are lacking the skills to be an entrepreneur straight out of the gate. I like their style, but fear for their leadership credentials. Let me hit you with a few stats – such as the fact that only 1% of owners leave their recruitment business with any meaningful financial gain. 50% of recruitment startups fall on their arse during their first year; 53% of those are in London. And finally, 67% of owners earn less than they did as top biller in their old firm. A knowledge gap tends to open up when a recruiter becomes enamoured with the idea of working for themselves. Unfortunately, they fall into it– the full cost of a desk, for example, is one of the things that gets buried in the momentum of their self-belief. Staff costs are more than basic pay. We’re talking hardware, rent, utilities, sick pay, holiday allowance… all the extra expenditure that typically ranges from £5,000-£8,000 a month. Rigour is another trait that goes missing. The majority of businesses I speak to don’t fully appreciate the value of a cash forecast. 11 out of 12 may not know when their VATs are due. They rely on an accountant or clued-up mate to handle their finances. Which isn’t good enough, right? BOOM – suddenly, plans for world domination have been held back. You’re trying to claw back money all of the time. Before you know it, you’re settling for a lifestyle business, not a legacy. How to break out and do more However, even if you have succumbed to the lifestyle trap, you are able to change. Like an alcoholic clearing his throat at an AA meeting, the first step to recovery is admitting you were wrong. My recent series on psychopathy in businessmay give you some tips for a fresh mindset. These articles speak about the importance of an unwavering focus on the culture you lead. Qualities such as strength, tenacity and perseverance will set you up to succeed – which may cut into more of your personal time than you’re used to. But that’s alright. If you reconcile yourself to doing more than ‘getting by’, your kids and partner will end up with an easier life in the long run. So my initial advice is to pluck up the courage to say, “I may need some help here.” Try to answer the following: What niche are you filling? The last thing the world needs is another all-comer recruitment firm that targets too many sectors at once? When’s the last time you upgraded your technology, to make processes or lead generation easier? How are you making your voice heard? And is it being taken seriously? Perhaps it’s time to rethink your marketing if not. What allows you to measure and forecast growth? Track invoice collection timelines, the number of interviews you lock down, or where staff are being held up internally; chances are you’ll be lacking a key metric. Defining your story so far is critical to changing its outcome. Imagine you’re a stranger – someone who’s never heard of your company. Convince yourself why the brand exists. Play devil’s advocate, and challenge old assumptions. Speak to other recruiters (the successful ones) and ask them to pitch their business to you. Listen to their story. Then distil your value in a similar, relatable package of qualities and specialisms. Like Mike Tyson said, “Everyone has a plan until they get punched in the mouth.” When you know what’s coming, by having a support network and a full picture of your business, you’ll take fewer punches. That’s what we do within my community of recruitment leaders – we share ideas and help one another achieve our goals. I can show you a way into the legacy you deserve. Look out for my second blog, which will tell you how a better form of leadership can be achieved! After all, there’s never been a sounder time than right now to earn big from the recruitment industry… 
An aerial view of a busy city street surrounded by tall buildings.
September 23, 2024
Everyone knows what an elevator pitch is. But does your recruitment business have one that’s meaningful? One that you’re proud of? One that anyone knows or uses? A lot of businesses talk about developing their ‘stories’. All try to define themselves through a commitment to the three core things: Clients Candidates Staff But these aren’t what makes you famous. Fame comes from the unique ‘what’, ‘why’ and/or ‘how’ of your business. You can’t expect any of the above without making a positive impact on your clients, candidates or employees. So, let’s break down what actually gives your elevator pitch enough impact to warrant attention, inside and out. Get industry recognition Want more clients? You need to start building your brand narrative. Ask yourself “what do we want businesses to choose us for?” Whether that’s: A unique product suite that is genuinely different A service to candidates that others haven’t considered, in order to deliver a unique talent pool A pricing model that shares the risk of talent acquisition These are the factors that draw in high-value clients, and they can be promoted through the messaging and marketing work you do in parallel. Once you’ve identified what you want to be famous for, the steps you need to get there will follow. Focus is the key to fame. It’s important to be bloody-minded as a business owner and vow not to step outside of your core market. Being niche is a killer part of the strategy towards getting known, so ignore the temptation to deviate. Every time you move away from your specialism, you’re breaking an invisible chain of the process – usually setting you back 2, 4 weeks or more. And the result? You’ll only be seen as a jack of all trades and master of none by clients. This will waterfall down to candidates and employees. #Dangerous! Establish internal values Once you’ve chosen what you want to be famous for (and ultimately specialise in), you need to decide why candidates or employees want to work with you. Whether that’s: Largest reach in terms of job opportunities Sexiest career path for the ambitious Best network in your industry, making scaling easy Once you’ve firmed up the ‘selling points’ of your rec business, develop a strategy to start applying it across the board. Just having a member of staff ping some posts out isn’t enough to get you known for anything. Publishing ‘jobs of the day’ or pictures of you and your team ‘bonding’ (getting drunk) isn’t a campaign. Establish a grown-up marketing strategy – one that incorporates the best methods to push your knowledge, ability, products and reach, but also your values and employee appeal. See how it’s done To be famous, you need to learn how to take your narrative and truly influence sentiment in your space. This is what will help you define and refine the 11-second pitch that willget you noticed. Be consistent in this. Your processes, message, tone of voice and positioning must all remain the same to build trust and rapport. If what you’re saying and doing don’t match up, why should anyone care? A great example is RDLC . We’re famous for giving great people great ideas and inspiration, and helping them innovate. It’s also synonymous with making running a business fun and rewarding.