Avoiding Distractions in the Workplace

I recently wrote about the importance of creating your personal Zone where you can be super productive and mega efficient; however, I’ve been prompted to follow up after reading about a new initiative from an alternative Network!


The truth is there are too many distractions in most businesses, from the office chatterbox to the managers asking for data they can find themselves, from your mates texting to the latest news story popping up, which means it’s tough to stay super focused.


I believe in driving 4 to 5, 2-hour sprints a day, where a manager will agree with individual recruiters:


  • The plan
  • The activity level
  • The expectations 

Based on what needs to be done next. (driving agile 2-hour sprints over static day-plans always)


Simple stuff done really well, dropping bombs (great messaging), and pitching – not just selling jobs – means you will get a far better response, the outcomes that you want and performance increases by day, by day.

But to sustain max-effort needs the Bosses to change things!

The problem is having an environment where:


  • Being good isn’t the priority.
  • Core time isn’t respected and cherished.
  • People think doing just enough is acceptable.
  • Time off trumps promotions and reward (they are mutually exclusive to mere mortals)

This environment creates a troupe of meerkats (it’s called a mob or clan btw), looking for mischief and reasons to appear busy, but not getting things done, unlike an office full of shxt hot sales-people at it and on it (which we call a tribe these days!), actually getting things done.


As Recruitment Business Leaders, we are always looking for new tech, methods and processes to give our people an unfair advantage, but sometimes it’s too much, and recruiters get distracted.


Here are the things to consider, to really get the best from your people and avoid them being busy fools and help avoid all of the occupational distractions that kill operational efficiencies.


Some of you will like, love and adopt and obv’s others of you will hate, but here goes anyway!


  1. DON’T sign up to daily online Sales Apps, it’s ‘white noise’ and one size does not fit all
  2. Coach your Billing Managers to become facilitators and give back time to their teams and not rob it – if they can find the data, either they or admin does it, not the sales team!
  3. Reduce meetings to 10 mins wherever possible, ‘we’ve got 10 mins. so what would you like to get from this time?’ No need to give people an hour a month, and only those who need to be in meetings need be there. Suggest people walk out of meetings if they can’t help!!
  4. Make ‘sprinting’ standard and precious so people love it. This is your people’s money-making time and they need to see it exactly like that, so say it once, say it twice and say it 1000 times until it sinks in.
  5. Define a set Lunch-time, so everyone is on the same time zone (lunch-cover rotas or if you’re late you cover!) you work to achieve a morning’s goals together- review and go again as a tribe!
  6. Special rewards for the good ones and make it harder to achieve, it seems people are giving away lunch clubs these days just because people are turning up on time. Be smart with your awards, more flexibility, impromptu treats and involvement in decision-making = everyone, wants to be mates and feel special because just getting them pissed these days isn’t enough. Make sure it’s cool to be good in your environment, and align all of your focus so that you recognise the ones that are extra special.
  7. Yellow cards and walks around the block for people distracting others – then warnings – then red cards, and let them go to another company to cause distractions! Zero tolerance, have no time for time-waster, and even less time for time vampires.
  8. Take mobiles aways during sprints! With fines to enforce – Nigel Frank did this and achieved amazing results. FOCUS, FOCUS FOCUS!
  9. Start every day with a call to arms, don’t let people drift into their morning’s work. Claw back 2.5 hours of graft per person by making sure everyone goes at it on the B of Bang. 
  10. Avoid, avoid, avoid occupational hobbies. The tool-kit (rec-tech, advertising, training, infrastructure…) is there to help people do more in a shorter time-frame, not do the same in less, while costing you/the business more! Either turn off licences or make people pay for tools they just play with (including Linkedin).
  11. Turn off personal email during prime time – no exceptions – work is work!
  12. Limit smoking breaks, tea breaks, pool time and stop people walking around on every call! (You are having a chat if walking around not using your E-brochureware & POS)
  13. Limit the live dashboards to only present the things that really matter to your recruiters. It’s massively important you don’t confuse the wood for the trees and people are distracted by things that matter to you at a board level and not to staff in their day-to-day job.
  14. If people have personal issues going on, send them home (on your time), to fix things for a couple of days! Work is for people to make money not sitting about mopping and bringing everyone down.
  15. No YouTube or playtime on the web at lunchtime – let them have their time to chill, stretch their legs, get lunch, but when in the office, it’s all about business and making money!!!

The current climate is so fluffy, and I genuinely believe bosses are letting their staff fail when they really wanted to be exceptional the day they started!

It’s you, not them!

They will love you for helping them make bundles of cash – that’s way cooler than watching 5 hours of TV in the office a week!!!


Your call.


Check out our vast library of videos on the RDLC channel: https://www.youtube.com/c/RDLCPirates


An aerial view of a city with lots of buildings and a blue sky with clouds.
September 23, 2024
This is Part 1 of three parts: Part 2: How to lead Multi-million pound business… Part 3: Keeping Momentum… People often ask me how to succeed in recruitment; how they can reach the golden horizon at the end of a £10m exit strategy. That’s everyone’s goal, though. The question I’m often asking in my head is: “Are they serious?” Most of the time a recruiter has parachuted into their business without the vaguest idea of how it should be managed. By the time they realise they’ve landed far from their target, they’re stuck in a lifestyle earner. And you know what? Most people are happy to have a lifestyle business. At least that’s what they tell themselves. I see a lot of bravery and potential that may be squandered for comfort. Personally, I’d rather leave a legacy. I’d rather build a huge company where my passion shines through. Deep down – whether you’re starting out on your own or have been active for a number of years – the same feelings will reside in you too. So join me for a new, three-part series on taking a lifestyle business much further than a cosy pay cheque. In part one, I’ll explain what I mean by this, and how you can prepare to leap over anything holding you back. Falling into the ‘settling down’ trap Ah, the rags-to-riches story… It holds sway over so many young recruiters. They’ve worked somewhere as top biller, and done well out of it. They’ve seen their boss trot happily to the bank, having secured tens of thousands in take-home pay each month. The problem? They have gumption, but are lacking the skills to be an entrepreneur straight out of the gate. I like their style, but fear for their leadership credentials. Let me hit you with a few stats – such as the fact that only 1% of owners leave their recruitment business with any meaningful financial gain. 50% of recruitment startups fall on their arse during their first year; 53% of those are in London. And finally, 67% of owners earn less than they did as top biller in their old firm. A knowledge gap tends to open up when a recruiter becomes enamoured with the idea of working for themselves. Unfortunately, they fall into it– the full cost of a desk, for example, is one of the things that gets buried in the momentum of their self-belief. Staff costs are more than basic pay. We’re talking hardware, rent, utilities, sick pay, holiday allowance… all the extra expenditure that typically ranges from £5,000-£8,000 a month. Rigour is another trait that goes missing. The majority of businesses I speak to don’t fully appreciate the value of a cash forecast. 11 out of 12 may not know when their VATs are due. They rely on an accountant or clued-up mate to handle their finances. Which isn’t good enough, right? BOOM – suddenly, plans for world domination have been held back. You’re trying to claw back money all of the time. Before you know it, you’re settling for a lifestyle business, not a legacy. How to break out and do more However, even if you have succumbed to the lifestyle trap, you are able to change. Like an alcoholic clearing his throat at an AA meeting, the first step to recovery is admitting you were wrong. My recent series on psychopathy in businessmay give you some tips for a fresh mindset. These articles speak about the importance of an unwavering focus on the culture you lead. Qualities such as strength, tenacity and perseverance will set you up to succeed – which may cut into more of your personal time than you’re used to. But that’s alright. If you reconcile yourself to doing more than ‘getting by’, your kids and partner will end up with an easier life in the long run. So my initial advice is to pluck up the courage to say, “I may need some help here.” Try to answer the following: What niche are you filling? The last thing the world needs is another all-comer recruitment firm that targets too many sectors at once? When’s the last time you upgraded your technology, to make processes or lead generation easier? How are you making your voice heard? And is it being taken seriously? Perhaps it’s time to rethink your marketing if not. What allows you to measure and forecast growth? Track invoice collection timelines, the number of interviews you lock down, or where staff are being held up internally; chances are you’ll be lacking a key metric. Defining your story so far is critical to changing its outcome. Imagine you’re a stranger – someone who’s never heard of your company. Convince yourself why the brand exists. Play devil’s advocate, and challenge old assumptions. Speak to other recruiters (the successful ones) and ask them to pitch their business to you. Listen to their story. Then distil your value in a similar, relatable package of qualities and specialisms. Like Mike Tyson said, “Everyone has a plan until they get punched in the mouth.” When you know what’s coming, by having a support network and a full picture of your business, you’ll take fewer punches. That’s what we do within my community of recruitment leaders – we share ideas and help one another achieve our goals. I can show you a way into the legacy you deserve. Look out for my second blog, which will tell you how a better form of leadership can be achieved! After all, there’s never been a sounder time than right now to earn big from the recruitment industry… 
An aerial view of a busy city street surrounded by tall buildings.
September 23, 2024
Everyone knows what an elevator pitch is. But does your recruitment business have one that’s meaningful? One that you’re proud of? One that anyone knows or uses? A lot of businesses talk about developing their ‘stories’. All try to define themselves through a commitment to the three core things: Clients Candidates Staff But these aren’t what makes you famous. Fame comes from the unique ‘what’, ‘why’ and/or ‘how’ of your business. You can’t expect any of the above without making a positive impact on your clients, candidates or employees. So, let’s break down what actually gives your elevator pitch enough impact to warrant attention, inside and out. Get industry recognition Want more clients? You need to start building your brand narrative. Ask yourself “what do we want businesses to choose us for?” Whether that’s: A unique product suite that is genuinely different A service to candidates that others haven’t considered, in order to deliver a unique talent pool A pricing model that shares the risk of talent acquisition These are the factors that draw in high-value clients, and they can be promoted through the messaging and marketing work you do in parallel. Once you’ve identified what you want to be famous for, the steps you need to get there will follow. Focus is the key to fame. It’s important to be bloody-minded as a business owner and vow not to step outside of your core market. Being niche is a killer part of the strategy towards getting known, so ignore the temptation to deviate. Every time you move away from your specialism, you’re breaking an invisible chain of the process – usually setting you back 2, 4 weeks or more. And the result? You’ll only be seen as a jack of all trades and master of none by clients. This will waterfall down to candidates and employees. #Dangerous! Establish internal values Once you’ve chosen what you want to be famous for (and ultimately specialise in), you need to decide why candidates or employees want to work with you. Whether that’s: Largest reach in terms of job opportunities Sexiest career path for the ambitious Best network in your industry, making scaling easy Once you’ve firmed up the ‘selling points’ of your rec business, develop a strategy to start applying it across the board. Just having a member of staff ping some posts out isn’t enough to get you known for anything. Publishing ‘jobs of the day’ or pictures of you and your team ‘bonding’ (getting drunk) isn’t a campaign. Establish a grown-up marketing strategy – one that incorporates the best methods to push your knowledge, ability, products and reach, but also your values and employee appeal. See how it’s done To be famous, you need to learn how to take your narrative and truly influence sentiment in your space. This is what will help you define and refine the 11-second pitch that willget you noticed. Be consistent in this. Your processes, message, tone of voice and positioning must all remain the same to build trust and rapport. If what you’re saying and doing don’t match up, why should anyone care? A great example is RDLC . We’re famous for giving great people great ideas and inspiration, and helping them innovate. It’s also synonymous with making running a business fun and rewarding.